HOW TO COMPLETE YOUR ORDER
Our process is designed to ensure control, clarity and verification before payment.
Each request is reviewed by our sales team to ensure:
• Actual product availability
• Accurate calculation of shipping costs
• Technical verification, where necessary
• Tailored assistance for large quantities
1. SUBMIT YOUR ORDER REQUEST
Select the products and submit your request directly through the website.
This is not yet a payment, but a request for verification.
2. RECEIVE YOUR ORDER CONFIRMATION
After our internal review, you will receive the Order Confirmation, including:
• Updated availability
• Calculated shipping costs
• Final total
THE CONFIRMATION WILL BE AVAILABLE IN YOUR PROFILE UNDER: MY ORDER CONFIRMATIONS
3. ACCEPT AND PROCEED TO PAYMENT
Log in to your profile and go to the
MY ORDER CONFIRMATIONS
section, then click ACCEPT.
You can complete your order by choosing your preferred payment method:
• Bank transfer
• Credit card
HOW TO PAY: SIMPLE AND SECURE PAYMENT METHODS
A clear, traceable, transparent and reliable system for architects, interior designers, hospitality, retail, real estate and contractors:
• Bank transfer
• Credit card
Secure transactions
Payment is available only after the Order Confirmation has been accepted.
SHIPPING AND TRACKING
Upon receipt of payment:
• Your order will be processed
• The shipment will be entrusted to DHL or UPS
• You will receive a tracking number to monitor the delivery
A verified process designed for professionals
Every order is reviewed before confirmation to prevent errors, delays or discrepancies.
Accuracy, transparency and traceability at every stage.
TALK TO THE B2B TEAM

CONTACT US!